Wendyson Ayres has four years of work experience. From 2022 to present, they have been the Team Leader of Customer Success at Meutudo, where they are responsible for mapping, analyzing, and reviewing processes to improve the customer experience, providing feedback to individual development, monitoring KPI's using Google Sheets and Excel, and using agile methodologies such as MIRO and Kanban. Wendyson is also the POC for data from the sector responsible for creating Dashboards and making the necessary integrations with the data team. From 2016 to 2022, they were the Supervisor of Operations at Izzi Solutions in Collection. From 2014 to 2016, they were a Full Negotiator at FORTBRASIL Card Administrator. From 2012 to 2014, they were a Relationship Consultant at Grupo Contax.
Wendyson Ayres has an education history that includes a Bachelor's degree in Processes Gerenciais from UNIFAEL between 2017 and 2020, with a focus on Organizational Leadership. Wendyson also has a Post-Graduation in Data Analysis from Descomplica, starting in 2022. In addition, they have obtained certifications in Kanban and Scrum from Alura.
May 1, 2024 - present
April, 2022