Ettore Zotarelli

Ettore Zotarelli is a Senior Product Manager specializing in AI and Guest Communication at Mews since January 2024, where significant achievements include drastically reducing support resolution time and integrating AI into the Mews PMS. Prior to this role, Zotarelli served as a Senior Product Manager at Cloudbeds, overseeing the product lifecycle across various positions and successfully managing cross-functional teams. With a solid foundation in hospitality, including positions at Heritage Cruises and Paradise Cruises & Hotel, Zotarelli's career showcases expertise in enhancing user experience, team leadership, and operational efficiency. Education includes a Master’s Degree in Global Hospitality Business and a Bachelor’s Degree in Hospitality Management from EHL.