Koen Vanherberghen

Koen Vanherberghen currently serves as Team Lead Customer Success Europe at Mews, managing the largest markets in EMEA and overseeing a team of 10 while focusing on performance and revenue generation. Prior experience includes roles such as Senior Customer Success Manager at Mews, handling a portfolio of Enterprise Accounts in France, and previously as Front Office Manager at Renaissance Paris Le Parc Trocadero Hotel, where customer satisfaction was significantly enhanced. Koen's career began with various positions in hospitality, including managing teams and improving guest experiences at multiple hotels. Koen holds a Bachelor’s degree in Hotel Management from AIM and a Bac in Economics from Lycée International de Saint-Germain-en-Laye.