Bon Neovakul

Bon Neovakul has a diverse work experience spanning over two decades. Bon started their career as a Systems Administrator at Epicentric Inc., where they supervised a team and successfully upgraded workstations and laptops. Bon then moved on to Invesco Ltd., where they provided technical support to Global Partners and assisted the server team. After that, Bon worked at Wachovia Securities as a Sr. End User Support, managing remote offices and troubleshooting market data service applications.

Bon then joined Susquehanna as a Lead Trading Support, where they supported traders on the trading floor and worked with various IT departments. Bon later joined BTIG as Trading Support, where they specialized in Fidessa hosted trading platform and provided home support for owners and managing directors.

In 2010, Bon worked at Taos as Tech Lead for the Deployment Team, supervising 12 Desktop Support Technicians and working on migrating Nortel applications to Ciena network. Bon then joined Bay Equity, LLC as Sr. Desktop Support Manager, managing the Helpdesk team and introducing Microsoft Surface to sales and support staff.

From 2018 to 2020, Bon worked at Eventbrite as a Helpdesk Manager, leading the global Helpdesk team and consolidating conferencing solutions. Bon then joined Aurora as an IT Support Manager, overseeing service delivery and being an escalation point for requests and concerns.

Currently, Bon holds the position of Sr. IT Manager at Mezmo, where they manage IT operations.

Bon Neovakul completed their education at several institutions. Starting in 1995, they attended Heald College-Hayward, where they earned an Associate of Arts and Sciences (AAS) degree in Computer Technology/Computer Systems Technology in 1996. Following this, they pursued a Bachelor of Science (BS) degree in Computer/Information Technology Administration and Management at California State University of Hayward from 2013 to 2017.

In addition to their formal education, Bon Neovakul obtained certifications in MSCE NT and A+. However, the specific institution and the year of obtaining these certifications are not provided.