Malebogo Fokane

Malebogo Fokane is an experienced Implementation Specialist with over a decade in roles focused on training, client services, and quality assessment. At MHA Management Holdings from January 2007 to September 2018, responsibilities included training staff on system functionality, developing training documentation, and addressing customer complaints while optimizing operational performance. Previous positions include Service Consultant at Dimension Data, where client engagement and billing inquiries were handled. Malebogo holds a degree in Credit Management and Financial Accounting from the University of Johannesburg, along with qualifications in Generic Management and Business/Corporate Communications from Amathuba and Damelin, respectively.