Jaishankar Krishnan Nair

Jaishankar Krishnan Nair is a seasoned professional in service operations and management, currently serving as the Group Service Head at MHAO Group since December 2024. With extensive experience spanning over two decades, notable roles include Head of Service Operations at Jumbo Electronics Co. Ltd. LLC, where responsibilities encompassed managing service operations across multiple countries and ensuring customer satisfaction through key performance indicators. Previous positions include leadership in customer support at Videocon D2H and Samsung India, as well as operational oversight at Reliance Communications and Ricoh India Ltd. Jaishankar holds an MBA in Business Management with a focus on Customer Relationship Management and a Bachelor of Engineering in Mechanical Engineering, reflecting a robust educational background in business and technical fields.