The 2019-20 season marks Eric Woolworth’s 25th season with The HEAT Group and 19th at the helm of the organization as President, Business Operations, during which he has made an indelible impression on both the Miami HEAT and AmericanAirlines Arena. His leadership has helped transform the organization and redefine its corporate identity into a customer service and sales-driven machine that is among the elite in the sports and entertainment industry.
Under Woolworth’s direction the HEAT has been consistently recognized as an NBA leader in customer service, fan entertainment, marketing, sales, and Arena operations, and has become a recognized leader in the South Florida business community. Working side by side with Pat Riley, Woolworth’s efforts have made the HEAT a first-class organization away from the court as much as it is on it.
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