Leonie Clues is a results-driven leader specializing in customer experience and partnership management, currently serving as the Head of Market Insight & Customer Relationship Management at the Motor Insurers' Bureau. Previously, Leonie held various roles at BGL Group, including Senior Manager Customer Experience, where they significantly enhanced customer satisfaction and managed a team with a substantial budget. With over 20 years of experience in the general insurance sector, Leonie is CIMA qualified and has a proven track record of driving business growth and optimizing customer experiences through data insights.
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