Ellen A. van den Berg

Ellen A. van den Berg has extensive work experience in various roles and industries. Ellen A. is currently working as the Head of Customer Care at Micazu since December 2021. Prior to this, they worked at Seabourn Cruise Line for 10 years, starting in November 2011 and ending in February 2021. During their time there, they served as the Manager of International Reservations, overseeing sales, recruitment, administrative management, and customer service targets. Ellen A. also conducted training, coaching, and mentoring for the team, handled escalations, and assisted the sales and marketing team. Ellen also built strong relationships within the company and with customers, agencies, and tour operators.

Before Seabourn Cruise Line, Ellen worked at Holland America Line from August 2007 to February 2021 in a similar role as Manager of International Reservations. Ellen A. performed similar responsibilities and maintained relationships with coworkers and stakeholders.

Ellen's work experience also includes a brief role as a Bankshop Manager at ABN AMRO Bank N.V. in 2007, an Office Manager at Thomas Cook from 2001 to 2007, a Product Manager at Item International in 2000, and a Ground Stewardess at Martinair from 1999 to 2000.

Ellen A. van den Berg attended Stedelijk Gymnasium Leiden from 1987 to 1994, where they studied Gymnasium. Following that, they attended Boerhaave College Leiden from 1994 to 1995, where they earned their VWO diploma. From 1995 to 1997, Ellen went to Schoevers College, focusing on Hotel- or tourist management, Hotel operations management, and Hotel/Motel- en restaurantbeheer. Finally, from 1997 to 2000, Ellen pursued a Bachelor's degree in Communication, specializing in Bedrijfskader, at HU University of Applied Sciences Utrecht (Hogeschool Utrecht).