GiGi Gray is a Certified Hospitality Trainer with extensive experience in the hospitality industry. Currently serving as the Executive Assistant at Michael's On East Restaurant & Catering since October 2024, GiGi has also been a Director of Hospitality Consulting at self-employed Payne and Associates since January 2013, where services include customer service training, diversity training, and organizational assessments. Previous roles include Director of Training and Quality at The Historic Cavalier Hotel & Beach Club and Director of Learning and Development at The Post Oak Hotel. Educational qualifications include a Master's degree in Statistics and Industrial Engineering from Princeton University, a BA in English from Mercer University, and a Bachelor’s degree in Art and Commercial Design from Georgia State University.
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