Michael Demott

Michael DeMott is an experienced professional in omnichannel services, currently serving as the Manager of Omnichannel Services at Michaels Stores since April 2021. In this role, responsibilities include collaborating with various teams to enhance process improvement and resolve fulfillment issues related to ecommerce orders. Prior to Michaels, Michael worked at GameStop for a decade, where significant contributions were made as a Specialist in Omnichannel Integration and as a Store Manager, bridging the online and in-store experience while managing teams and cultivating a customer-centric environment. Earlier experience includes sales associate roles at Academy Sports + Outdoors, focusing on customer service. Michael holds education credentials from the University of North Texas and Collin College.