Roberto Freitas

Service Delivery Manager / SDM EUX

Roberto Freitas is a seasoned IT professional with over 10 years of experience at Michelin, currently serving as a Service Delivery Manager. With a strong background in Infrastructure and Services, they focus on aligning IT operations with organizational needs and driving continuous improvement. Roberto's expertise includes Microsoft 365 tools and project management, supported by a rich history of building solid technical relationships and managing service delivery processes. Their previous roles include positions at Telemar Norte Leste, Vivo, and Telerj Celular S.A., where they specialized in telecommunications and IT infrastructure. Roberto holds a postgraduate degree in Technology and Security of Computer Networks, along with a bachelor's degree in Telecommunications Projects.

Location

Rio de Janeiro, Brazil


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