Stéphane Brihat has over 16 years of experience at Michelin, currently serving as the Customer Experience Global Lead for the Truck Business Unit, where responsibilities include developing a comprehensive customer engagement strategy. Prior roles in Michelin include Digital Transformation Program Leader for Europe, overseeing the deployment of Salesforce.com across multiple clouds, and Head of Digital Marketing for Truck & Bus Fleets in Europe, focusing on enhancing the digital customer experience. Stéphane's earlier experience includes serving as the e-Business Manager at Euromaster from 2000 to 2006, and qualifications include a degree from Université d'Auvergne.
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