Thomas Smith is currently the Director of Operations at Michelin, where they oversee dealer experiences and activations in North America. With 12 years of military experience and 9 years in marketing, communications, and sales, Thomas has a strong background in developing innovative sales strategies to enhance customer loyalty. They have successfully built high-performing teams and have been recognized with multiple honors, including the Purple Heart and the Bronze Star. Thomas holds an Associate's Degree in Business Administration from Kaplan University and graduated top of their class from the Army’s Advanced Leadership School.
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