Joan Files

Joan Files is an experienced payroll and benefits specialist currently serving as a Payroll Analyst at Micro Center since May 2023. Previously, Joan worked as Payroll Lead at The Superior Group from March 2014 to January 2023, where responsibilities included managing payroll for over 1,000 employees and executing off-cycle payrolls using various systems including Sage CRE300 and ADP Workforce Now. Prior to this, Joan held the position of Director of Benefits at Teleperformance, USA from 2001 to 2013, overseeing employee benefit programs and processing insurance enrollments through the ADP platform. Joan's career began at CallTech Communications from 1997 to 2001, where diverse roles included Payroll Coordinator, Human Resources/Recruiting, Call Center Manager, and Customer Service Representative, demonstrating a well-rounded background in payroll and human resources management.