Ronald Medina

Ronald Medina has a solid background in technical support and engineering, with experience in debugging and modifying Stored Procedures using MS Transact SQL. With a track record of providing technical solutions to external customers efficiently and effectively, Ronald also excels in troubleshooting software issues and offering application best-practices advice. Their expertise extends to Microsoft Exchange Servers, Microsoft SQL Databases, File Systems, and .cloud solutions. A diligent and knowledgeable professional, Ronald consistently meets quality targets and ensures customer satisfaction in their roles as a Lead Technical Support Engineer/Manager at Micro Key Solutions and previously as a Tier 2 Technical Support Engineer at NetForum by Community Brands.