Suraj Kakwani

Suraj Kakwani is an experienced IT service delivery professional with a strong background in managing end-to-end IT services across various industries, including roles at Microland Limited and ASL Airlines, where margin and revenue goals were achieved through optimization initiatives. Previously, Suraj held leadership positions overseeing large teams and defining IT strategies at organizations such as BNP Paribas and MSCI Inc., where the focus was on effective ITIL process implementation. With expertise as a Technical Service Manager at Zenith Infotech and a Subject Matter Expert at Sutherland Global Services, Suraj has developed a comprehensive skill set in IT service management and customer engagement. Educational credentials include a Master's Degree in Operations Management from Symbiosis International University and several ITIL and virtualization certifications.