Venus Suwalka is a skilled professional with over 8 years of expertise in Incident Management, Major Incident Management, and Change Management. Currently serving as the Lead Incident Management at Microland Limited since 2023, Venus previously held the role of Major Incident Manager at NTT DATA from 2016 to 2023. Venus's academic accomplishments include an MBA in E-Commerce from the Institute of Management Studies, a Executive MBA in Hospitality Administration from Welingkar Institute, and a Bachelor of Engineering in Information Technology from Truba College of Engineering & Technology. With a strong track record of achieving KPI goals and effective customer management, Venus demonstrates powerful leadership and analytical skills.
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