Temitope Oguntuase

Head of Operations/ Admin Manager at Micromoney International

Temitope Oguntuase has a diverse work experience that spans across multiple industries. Currently, they hold the position of Head of Operations and Admin Manager at Micromoney International since June 2020. In this role, they are responsible for formulating business strategy, developing and implementing operational policies and procedures, and designing policies that align with the overall strategy while ensuring efficient processes and standards.

Prior to that, Temitope worked at Standard Chartered Bank as a Client Service Executive from August 2017 onwards. Their key responsibilities included handling customer queries, introducing and activating customers on the digital banking platform, and managing bank instruments such as cheque books and cards for clients.

From October 2012 to August 2017, Temitope worked at Etisalat Nigeria as a Customer Care Executive and Analyst. Their tasks involved handling customer queries and complaints, identifying and resolving problems, cross-selling Etisalat products and services, and resolving network-related issues.

Before joining Etisalat Nigeria, Temitope worked as a Direct Sales Manager at Guaranty Trust Assurance plc from June 2011 to September 2012.

Overall, Temitope Oguntuase has gained significant experience in operations management, customer service, sales, and client relationship management throughout their career.

Temitope Oguntuase attended the University of Ado Ekiti in Ekiti State, Nigeria from 2002 to 2007. During this period, they pursued a degree in Economics and focused their studies on the field of Economics.

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Timeline

  • Head of Operations/ Admin Manager

    June, 2020 - present