Hema Sandhu is currently the Americas Leader for AI Business Solutions Customer Success at Microsoft, where they lead a team of Customer Success Managers to enhance customer satisfaction and value realization. With over 20 years of experience, Hema has a proven track record in Professional Services, Customer Success, Change Leadership, and Strategic Management. Previously, they held various leadership positions at organizations such as Rogers Communications Inc. and Amdocs, where they successfully managed portfolios, led cross-functional teams, and drove strategic initiatives. Hema is committed to fostering collaboration and ensuring successful digital transformation for organizations.
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