I Vijaya Kumar

I Vijaya Kumar is a seasoned professional in quality consulting and operations management with extensive experience across various industries. As a Freelance Quality Consultant from 2011 to 2013, responsibilities included enhancing business reporting, analytics, and operations quality for organizations like Bharti Retail. Previously, as Operations Manager at iGATE Global Solutions, analytical skills were utilized to improve customer experience by managing in-depth analyses. I Vijaya Kumar's tenure at Microsoft (2015-2018) involved employing LEAN and DMAIC methodologies to optimize processes and increase organizational capabilities. Earlier roles included Business Program Manager at Sapient, focusing on creating measurement systems and process re-engineering, and positions at GENPACT, where expertise in business analysis and intelligence was applied. Academic qualifications include an MBA in General Management from ICFAI and a Black Belt in Quality Six Sigma.