Jakob Nielsen is currently the Founder and CEO of Make Digital Solutions ApS, a role they have held since 2023. Previously, they served as Principal Designer at Microsoft Office, focusing on teams such as Microsoft Excel and the Fluid Framework, and held various positions at Microsoft from 2004 to 2010, including User Experience Director for Microsoft Dynamics ERP. Earlier in their career, Jakob worked as a Software Developer at Bruhn Data A/S (1982-1986) and held roles in user interface design and project management at Navision Software and INFOFLEX A/S. Jakob earned a Master of Science (M.Sc.) from the Technical University of Denmark between 1985 and 1991.
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