Kalpana Busa is a Senior Support Escalation Engineer at Microsoft, where they have been working since 2022. Previously, Kalpana held various roles, including Senior Software Engineer at Tetrasoft Inc. from 2008 to 2010 and Technical Operations Manager at Mindtree from 2016 to 2022. They also served as a Senior Partner Technical Advisor and a Partner Technical Advisor, showcasing a strong background in technical leadership and support. Kalpana is currently pursuing a Bachelor's degree in Computer Science at Jawaharlal Nehru Technological University.
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