Kenneth Fischer is an experienced professional with a strong background in service delivery, program management, and customer advocacy, primarily within Microsoft from April 2016 to March 2019. Positions held include Sr. Service Delivery Manager, where Kenneth focused on building strategic relationships and guiding clients on digital transformation, and various Business Program Manager roles, emphasizing intelligent experiences and support offerings for complex organizations. Kenneth also demonstrated leadership in customer satisfaction and operational efficiency as the Technical Account Manager for financial service institutions in Zurich. Prior to Microsoft, Kenneth accrued valuable experience in customer service and business coordination at Zofinger Tagblatt AG and Office Depot, complemented by academic qualifications in Economics from Wirtschaftsschule KV Baden and Fachhochschule Nordwestschweiz.
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