Mariko Araya is an experienced professional with a strong background in customer success and cloud technology, currently serving as a Senior Customer Success Account Manager at Microsoft. Since September 2021, Mariko has focused on assisting Fortune 500 companies in Silicon Valley to achieve business outcomes through Microsoft technologies. Prior to this role, Mariko worked at Microsoft as a Customer Success Account Manager and as a Cloud Specialist for both Office 365 and Azure Apps and Infra, achieving notable attainment rates of 152% and 130% respectively. Before rejoining Microsoft, Mariko held key positions at Tokyo Disney Resort, including Senior Leading Staff in the Corporate Strategy Team, managing licensing partnerships, and Operations Supervisor in the Entertainment Show Division, overseeing guest services. Mariko holds an MBA in Entrepreneurship from the University of California, Berkeley, and a Bachelor's degree in Law from Keio University.
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