Sheldon Rodrigues

Sheldon Rodrigues is a Senior Applied Scientist at Microsoft, where they focus on driving customer satisfaction for Windows OS through Net Promoter Score (NPS). Previously, Sheldon held roles such as Senior Developer at SAP, where they implemented innovative solutions in supply chain management and received multiple awards for outstanding contributions. They also worked as a Data Scientist at Wayfair. Sheldon earned a Master's degree in Information Systems Management with a focus on Business Intelligence and Data Analytics from Carnegie Mellon University, where they also served as a Graduate Teaching Assistant for an R for Data Science course.