Tim Dicken is a Principal Customer Success Account Manager at Microsoft, currently serving healthcare customers in the Americas. With over 30 years of experience in the software and technology industry, Tim has excelled in roles related to enterprise services, customer support, and consulting. Previous positions at Microsoft have included Technical Account Manager and Cloud Program Director, where Tim orchestrated resources for significant business priorities. Tim holds a Bachelor of Science in Computer Science from Texas A&M University and an MBA with a perfect GPA from Dallas Baptist University.
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