Jonathan Rice

Jonathan is the Director of Training and Development at Mid-America Catastrophe Services. He is an experienced and engaging trainer with 15 years of experience in the insurance industry. Jonathan has extensive management experience, practical field claim handling, and in-office claim operations. Jonathan began his career in 2006 and has participated in every major catastrophe event since while working throughout the United States and Canada. He is a nationally recognized educator and trainer, lending his extensive knowledge to develop the current adjuster workforce while developing future adjusters and leaders. Jonathan’s expertise includes Xactimate, XactAnalysis, Symbility, policy & compliance, as well as insurance courses and certifications. Jonathan is responsible for Mid-America’s training and development program, including Adjust U, training initiatives, Xactimate courses, orientations, certifications, Symbility training, and course development. He is responsible for the curriculum of Mid-America’s Adjust U and the certification of all coursework. Jonathan is a graduate of the University of South Alabama and a Navy veteran. He is a Xactware Certified Affiliate Trainer.