Midco Connections
Chris Shrader possesses extensive experience in the contact center industry, currently serving as a Contact Center Associate at Five Star Call Centers since May 2016, and as a Contact Center Associate at Midco Connections since May 2015. With a proven ability to manage high call volumes efficiently across multiple campaigns and screens, Chris has also held roles such as a temporary Receptionist at Maguire Iron, Inc., and an Administrative Assistant at Wells Fargo, where contributions included improving project timelines and budget efficiency. Previous positions at Wells Fargo, tCloud Solutions, Generation Direct, and Lawrence & Schiller TeleServices further demonstrate a strong background in customer service, telecommunication, and market research. Chris holds a Bachelor of Arts in Elementary Education and Teaching from Concordia University Chicago.
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Midco Connections
At Midco, our promise is simple. We’ll grow your business by building customer loyalty and increasing your revenue. We’ve been in the call center business for over 30 years, and during that time we’ve built up an unsurpassed team of high-quality customer service associates, all rigorously trained to bring you results. Our offices are located smack-dab in the Midwest, with strategic locations in North Dakota and South Dakota, which means that our associates are all good Midwestern folks with a good Midwestern work ethic and clear, friendly speech. So you can feel good about outsourcing all of your customer care needs to us, from inbound to outbound support. At the end of the day, Midco Connections can deliver what both you and your customers are looking for: knowledge, experience, and a friendly attitude. You’ll get the whole package—that’s our promise to you.