Jean Townsend

At Midco, our promise is simple. We’ll grow your business by building customer loyalty and increasing your revenue. We’ve been in the call center business for over 30 years, and during that time we’ve built up an unsurpassed team of high-quality customer service associates, all rigorously trained to bring you results. Our offices are located smack-dab in the Midwest, with strategic locations in North Dakota and South Dakota, which means that our associates are all good Midwestern folks with a good Midwestern work ethic and clear, friendly speech. So you can feel good about outsourcing all of your customer care needs to us, from inbound to outbound support. At the end of the day, Midco Connections can deliver what both you and your customers are looking for: knowledge, experience, and a friendly attitude. You’ll get the whole package—that’s our promise to you.