Middle East Payment Services - MEPS
Hazem Issa Alghanem is an experienced IT professional with a focus on help desk support and customer service. Currently serving as an Information Technology Help Desk Support at Middle East Payment Services since December 2021, Hazem has also held roles at MS PHARMA as a Customer Service Advisor and at Petra Outsourcing as a Help Desk Support Specialist. Previous experience includes working as a Customer Service Specialist at citrussTV, a Computer Network Administrator at STS - Specialized Technical Services, and a Technical Support Analyst at offtec group. Hazem gained foundational skills during a trainee position at OFFTEC International, where training included firewall setup, VPN configurations, and deployment of technologies. Early career stages included sales at Fawaz Al Hokair & Co and a role as Dispatch Manager at McDonald's. Hazem holds a Bachelor's degree in Computer Systems Networking and Telecommunications from Al-Zaytoonah University of Jordan, obtained in 2017.
Middle East Payment Services - MEPS
Founded in 2009 and owned by ten local and regional leading banks and companies, MEPS is an innovative, regional payment services provider, offering payment card services, ATM management, secure point-of-sale (POS) devices, e-commerce payment gateway solutions, fraud monitoring and loyalty programs. Additionally, MEPS is a payment processor, card issuer and merchant acquirer. Given its adoption of cutting-edge secure technology, MEPS is regarded as a trusted partner for financial institutions and other major international credit card companies. It seeks to meet the demands of different sectors, offering Jordanian customers the latest in the field of secure payment card services. MEPS holds top quality certifications in POS management, providing distinctive and secure services to merchants and card users in Jordan, Iraq and Palestine. PCI certified for the fifth consecutive year, as a result of its commitment to the stringent security standards that guarantee payment and credit card holders reliability and protection.