Michael M. is a seasoned IT professional with extensive experience in systems administration and technical support across various healthcare organizations. Currently serving as Systems Administrator II at Middle Park Health since April 2019, Michael has successfully implemented helpdesk policies that significantly improved team efficiency and streamlined the onboarding process for new hires. Prior roles include Desktop Support Technician at Columbia Memorial Hospital and Independent IT Consultant, where coordination with development teams enhanced project completion. Michael's career began with a Bachelor's degree in Information Technology Network Security from DeVry University, laying a solid foundation for a diverse skill set in IT compliance, desktop support, and technical problem-solving.
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