Bruno Ferrara

Bruno Ferrara is an experienced Player Support Manager at Midnite since August 2022, overseeing customer support operations in the UK, Ireland, Mexico, and Brazil, while focusing on people management, KPI management, and quality control. Prior roles include Customer Support Engineer at CloudWalk, Inc., Customer Happiness at PlayKids, where notable achievements included managing the company's Reclame Aqui platform and winning the RA Award. Bruno has also served as Bilingual Team Lead at Atento Brasil and held various positions at Liq and Riot Games, contributing to customer experience and team management. Educationally, Bruno holds a degree in Processos Gerenciais from Universidade Anhembi Morumbi.