Dawn R. currently serves as a Behavioral Health / Addiction Recovery Nurse at Midwest Recovery Centers since October 2023, providing PRN nursing services in behavioral health and substance abuse treatment. Since 2009, Dawn R. has been with The Ravens Group, Inc., progressing from Director of Healthcare Services to Director of Operations, having implemented a significant healthcare hospitality program at Walter Reed Army Medical Center that significantly improved patient satisfaction rankings. Previous experience includes serving as the Director of Operations and Healthcare Training Director at Avascend Healthcare Hospitality, where management of operations for 75 client hospitals was a key responsibility, and as Lead Medical Instructor at Wright Career College, overseeing a major transition in instructional formats for allied health programs. Dawn R. holds a Bachelor of Science degree in Social Sciences/Political Science from the University of Maryland Global Campus and received education from Spencerian College.