Luke K.

Client Operations Lead at Mighty

Luke K. has a strong background in operations management. From 2019 to 2022, they worked as an Operations Manager at The Illinois Hammer Injury Law Firm Dworkin & Maciariello. In this role, they oversaw day-to-day operations, managed vendor relationships, and trained and supervised a team of over 50 employees.

In 2022, Luke joined Mighty as a Client Operations Lead. In this position, they developed and managed the legal team's process for handling personal injury cases, including implementing playbooks, automation, and workflows to improve efficiency. Luke also utilized technology and innovative solutions to improve outcomes for personal injury victims experiencing financial, emotional, and physical hardships.

Luke K. attended Penn State University from 2008 to 2012, where they obtained a Bachelor of Science degree in Finance, General.

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Timeline

  • Client Operations Lead

    April, 2022 - present

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