Lacy Pinder

Lacy Pinder has extensive experience in technical support and team management, currently serving as a Professional Services Support at MTS Pro Services since August 2021. Previously at Celerant Technology from November 2007 to July 2018, Lacy held several positions, including Escalated Support Specialist, where responsibilities included setting up and upgrading retail software and SQL databases, and managing high-priority issues. Lacy also demonstrated strong leadership as a Team Leader and Navy Contractor, guiding a team of five and fostering career development among technicians. Earlier roles include Help Desk Analyst at C3i, providing support for pharmaceutical sales representatives, Assistant Manager at Domino's Pizza, and various technical roles at Marist College, where Lacy managed network operations for a large student body. Education was completed at Marist College between 2000 and 2003.