30 years of experience in the loyalty sector and more than 25 years in the retail business make Miles & More GmbH an expert in personalised customer targeting and retention. Our vision is to shape loyalty for future generations. We are a wholly-owned subsidiary of Deutsche Lufthansa AG and are headquartered in Frankfurt am Main, Germany. 

With Miles & More, we operate the loyalty programme of the Lufthansa Group with its affiliated airlines (Austrian Airlines, Air Dolomiti, Brussels Airlines, Discover, Eurowings, Lufthansa and SWISS), the co-issuing Miles & More airline partners (Croatia Airlines, LOT Polish Airlines and Luxair) as well as Frankfurt Airport. 

We offer our more than 36 million members access to an exclusive world along the entire travel chain and in their everyday lives, day after day. They profit from a wide range of programmes and offers from over 175 partners worldwide, exclusive benefits and travel privileges as they achieve different status levels. In addition to Germany, we offer Miles & More Credit Cards in 20 countries in cooperation with various banks.

We are also responsible for the online shop worldshop.eu with over 400 premium brands and more than 6,500 articles, and we have a total of 10 Worldshop stores at the airports of Frankfurt, Munich, Düsseldorf, Hamburg, Berlin and Vienna.

More information at www.miles-and-more.company.

Banking

Credit

E-Commerce

Retail

Travel & Leisure

Miles & More GmbH

This department focuses on developing and executing marketing communication strategies and campaigns to enhance brand visibility and engagement.

Marketing Communications

This department focuses on managing and nurturing relationships with key clients to drive business growth and satisfaction.

Account Management

This department manages and supports the organization's information technology systems and infrastructure.

Information Technology

This department focuses on managing and enhancing digital marketing strategies and touchpoints.

Digital Marketing

This department focuses on overseeing and managing the creation and enhancement of products throughout their lifecycle.

Product Development

This department focuses on analyzing and interpreting complex data to provide actionable insights and support decision-making.

Miles & More GmbH

Org chart

Teams

Marketing Communications

Account Management

Information Technology

Digital Marketing

Product Development

Data Science

Offices