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Adam Harper

IT Support Manager at Miles Technologies

Adam Harper has a diverse work experience in the IT field. Adam started their career as an Intern at Reed Technology & Information Services Inc. in November 2012. Adam was responsible for building and deploying new PCs, setting up training rooms, fixing printer problems, replacing broken hardware, installing software, and responding to help desk tickets.

In 2013, Adam joined Miles Technologies as a Support Consultant. Adam provided technical support and assistance to clients. Adam held this role until November 2016.

From November 2016 to February 2019, Adam served as an IT Support Specialist at Miles Technologies. During this time, they gained expertise in resolving technical issues and ensuring smooth operations of IT systems.

In February 2019, Adam was promoted to the role of IT Senior Support Specialist at Miles Technologies. Adam'sresponsibilities included providing senior-level support and addressing complex IT problems. Adam held this position until August 2019.

In August 2019, Adam was promoted to IT Support Manager at Miles Technologies. Adam currently holds this role, leading and managing a team of IT support professionals.

Overall, Adam Harper has demonstrated a progressive career path in the IT field, starting as an Intern and gradually advancing to more senior positions.

Adam Harper attended ITWorks in 2012, where they studied Information Technology. Adam did not obtain a degree during that time. In November 2012, Adam obtained the IT Essentials certification from Cisco, as well as the A+ certification from CompTIA. In February 2015, they obtained the Network+ certification, also from CompTIA.

Links


Timeline

  • IT Support Manager

    August, 2019 - present

  • IT Senior Support Specialist

    February, 2019

  • IT Support Specialist

    November, 2016

  • Support Consultant

    May, 2013