Kristen Stotz

Kristen Stotz, MBA, has a diverse work experience across various organizations. In their current role as Program Director, Outreach at the Military Officers Association of America (MOAA), they lead the exhibit, award, and outreach programs, while also identifying new opportunities to engage currently serving officers. Kristen previously served as a Senior Business Development Manager at MOAA, where they managed contractual obligations and relationships with external partners to enhance member value and expand the portfolio of member products and services.

Prior to joining MOAA, Kristen worked at AFBA as a Marketing Communications Specialist, where they wrote and distributed agent and employee communications and led the RFP process for email automation vendor selection. Kristen was also part of a strategic task force that analyzed the effectiveness of the organization's intranet and file sharing software.

Kristen's experience also includes a role as the Marketing Director at Pensacola Opera, where they devised and implemented an effective marketing plan, conducted a company-wide rebranding effort, and launched a new website. Kristen also worked at MOAA as a Marketing Manager, Membership & Marketing, where they conducted membership and trend analysis and evaluated marketing campaigns.

In addition, Kristen worked at Shorenstein Realty Services as a Tenant Services Coordinator, managing relationships with clients and overseeing customer service, accounts payable and receivable, building operations, budget preparation and execution, and office services. Kristen also had a finance internship at Sanofi Pasteur.

Overall, Kristen Stotz brings a wide range of skills and experience in program management, business development, marketing, and customer service to their roles, with a strong focus on strategic planning and enhancing member value.

Kristen Stotz earned a Bachelor of Science (BS) degree in Marketing from Penn State University, where they studied from 2005 to 2009. In 2019, they started pursuing their Master of Business Administration (MBA) degree with a specialization in Marketing and Innovation Entrepreneurship at Northeastern University. Kristen completed their MBA in 2021.