Krishma Mehra

Director - CX Strategy at Milkbasket

Krishma Mehra has a diverse work experience spanning multiple industries. Krishma currently holds the position of Director - CX Strategy at Milkbasket, where they focus on enhancing customer experience. Prior to that, they worked as a Senior Program Manager in the CEO's Office at Milkbasket.

Krishma also has experience at Topnet Distribution FZCO in Dubai, where they served as the Manager of Business Development & Strategy and also worked in the Marketing Strategy department of the CEO's Office.

Krishma has a background in risk management, having worked as a Business Analyst at American Express, where they developed credit risk models for small businesses.

Earlier in their career, they worked as a Business Technology Analyst at Deloitte Consulting, where they developed integrated business solutions for clients in various industries.

Krishma has also gained experience through internships at Tata Teleservices Ltd and Centre for Development of Telematics (C-DOT), where they were involved in projects related to database migration and application development.

Krishma Mehra has a strong education background. Krishma obtained a Bachelor's Degree in Information Technology from the National Institute of Technology, Kurukshetra, Haryana, where they studied from 2007 to 2011. Following this, they pursued a Master of Business Administration (MBA) with a specialization in Marketing and Business Strategy at the Indian Institute of Management Bangalore from 2015 to 2017.

In addition to their formal education, Krishma has also acquired additional certifications. In June 2020, they received the Google Analytics IQ Certification from Google. Furthermore, they obtained the International Career Counselling Certification as a Certified Career Analyst (CCA) from Edumilestones.com in December 2022. These certifications demonstrate their commitment to continuous learning and professional development.

Links

Previous companies

American Express logo
Deloitte logo

Timeline

  • Director - CX Strategy

    June, 2022 - present

  • Senior Program Manager CEO S Office

    November, 2020

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