Millennium 1 Solutions
Garima Arora is a skilled professional with experience in team leadership and technical sales within the telecommunications sector, currently serving as a Team Leader for the Rogers Program at Millennium 1 Solutions since November 2021, after previously working as a Technical Sales Specialist for the same program. Prior experience includes an internship with the Economic Club of Canada and a position as a Crew Member at McDonald's, where responsibilities involved customer service, food preparation, and quality control. Garima's educational background includes an International Business Management degree from Humber College, as well as qualifications in Personnel Management and Labour Welfare and a Bachelor of Commerce in Economic Honours from Goswami Ganesh Dutta SD College.
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Millennium 1 Solutions
Millennium1 Solutions is now NTT Business Process Outsourcing. Please visit our new company page https://www.linkedin.com/company/ntt-bpo NTT Business Process Outsourcing is a purpose built and performance driven Customer Experience Management organization, delivering end-to-end solutions that support the complete customer journey and lifecycle. We’re here to enable the connected future. Through the work we do with our clients and in our communities, we find ways that technology can make a positive impact. Through an early engagement and outside-in, outcomes-based approach we help our clients design and deploy the right technology environment, to unlock and enable organizational CX strategy execution. Our Managed Service offering, which includes fully outsourced Contact Center operations, as well as targeted support services such as Managed Quality Assurance, Workforce Management, and Managed Analytics, allows our clients to optimize CX delivery outcomes while protecting revenue and improving profitability. As relentless innovators, we also leverage our dedicated Business Insights and Analytics practice – SmartCX – to understand customer behaviours and preferences, allowing us to continually optimize and improve CX delivery, increase operational efficiency, and improve customer retention and loyalty. Our head office is located in Toronto, Ontario, Canada, with additional offices in Ottawa, Orangeville, Sudbury, Bridgewater, Yarmouth, Edmundston, and Montreal. We also have an offshore captive facility in Manila.