Katherine Smith

Katherine Smith, CPC, has extensive experience in the benefits consulting and administration sector, with a focus on defined contribution plans. Currently a Consultant and Relationship Manager at Milliman since June 2014, Katherine provides strategic advice on plan design, operations, and compliance. Prior to this role, Katherine was an Operations Leader at Mercer, where the focus was on managing claims and customer service operations. Previous positions include Team Leader and Senior Benefits Administrator at Milliman, Training Director at Benetech Inc., and Client Services Analyst at Schwab Retirement Plan Services, Inc. Katherine holds an MBA from City University and a Bachelor's degree in International Business from East China University of Science and Technology.