Natalia Azevedo is a seasoned technology professional with diverse experience in technical support, project management, and client success. Currently serving as a Field Support Technician at Millwood Hospital since August 2023, previous roles include Azure Support Engineer at Microsoft and Solutions Engineer at StackPath, where responsibilities encompassed customer engagement, technical troubleshooting, and collaboration with development teams. Natalia also led client success initiatives for IBM Watson and Cloud Platform, ensuring customer satisfaction and retention while identifying opportunities for service expansion. Earlier experience includes project management at Proteus Information Security Services and IT coordination at Atento Brasil S/A. Natalia is pursuing an Associate of Arts degree at Tarrant County College, building on a foundational education from Universidade Nove de Julho.
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