James Swanagan has extensive experience in transportation and customer service, currently serving as an Information Specialist at Milwaukee Transport Services since August 2000, where responsibilities include providing assistance with bus route information and schedules. Prior to this role, James was a Dispatcher at Laidlaw Transit Plus from January 2000 to August 2000, offering support to drivers and managing ride scheduling for customers. Earlier in their career, from August 1990 to August 1997, James worked as a Bus Driver for National School Bus Co., where duties included dispatching drivers and acting as a relief bus driver for various schools throughout Milwaukee County.
Milwaukee Transport Services Inc. (Milwaukee County Transit System)
Milwaukee County Transit System provides reliable, convenient and safe public transportation services to meet the varied travel needs of the community. We strive to make quality service available that people need and will use. The objectives in-line with achieving this mission include the following: maximize ridership, provide service that meets travel demands, maximize reliability and safety in operations, strive for excellence in job performance, provide a positive work atmosphere, promote a positive public image, manage in a fiscally responsible manner, enhance internal cooperation and understanding, and serve as an advocate for public transportation.