Thato Ngcobo

Thato Ngcobo is a dedicated Senior Business System Support Analyst at Mimecast, bringing over five years of experience across various roles within the organization. Thato has effectively delivered comprehensive support for sales operations processes through Salesforce and NetSuite, focusing on CRM data management and opportunity lifecycle tracking. Prior roles included managing business processes for the channel sales team as a Global Channel Operations Specialist and driving new business opportunities as a Business Development Representative. Thato's career began with customer service roles at Nedbank and Discovery Health & Fitness. Academic credentials include a Bachelor of Arts in Public Administration from North-West University, a degree in Cyber Security and Information Security from the University of Johannesburg, and ongoing studies for an Advanced Diploma in Business Management from MANCOSA.