Jessica Mårtensson

Jessica F. holds dual Bachelor's degrees in Computer Science and Criminal Justice from the University at Albany and John Jay College, respectively, as well as a high school diploma focused on Computer Science from the Academy for Software Engineering. Currently, Jessica works at Apple as a Technical Specialist, where extensive analysis has led to successful diagnosis and resolution of complex hardware and software issues. Additional experience includes roles at MiC Talent Solutions as a Cybersecurity Analyst Apprentice, NYS Office of Information Technology Services as an Application Developer, and web development at 100Devs. Jessica's background also includes customer-facing positions at H&M and a Quality Assurance Analyst role for a senior capstone project, showcasing a blend of technical and interpersonal skills.