Molly Boncaro

Sr. Business Process Analyst at Mind Over Machines

Molly Boncaro has extensive work experience primarily in the non-profit sector. Molly currently holds the position of Sr. Business Process Analyst at Mind Over Machines since July 2022. Prior to that, Molly worked at United Way Worldwide from March 2018 to July 2022 as the Vice President of Account Management, Configuration, and Implementation. In this role, they led the implementation of Salesforce Philanthropy Cloud and designed various customer success products. Molly also conceptualized and built the strategic plan for Salesforce Philanthropy Cloud's implementation and customer success.

Before joining United Way Worldwide, Molly held positions at United Way of Central Maryland. From 2016 to 2018, they served as the Vice President of Digital Solutions, overseeing a team and leading fundraising software solutions for over 100 customers. Prior to that, Molly held the positions of Assistant Vice President of Digital Solutions and Director of e-Pledge Initiatives from 2013 to 2015.

Molly's earlier experience at United Way of Central Maryland includes roles such as Director of Development (2011-2012), Assistant Director of Development and Manager of Technical Operations (2009-2010), Major Gifts Officer (2007-2008), Senior Relationship Manager (2004-2006), and Relationship Manager (2003).

Overall, Molly Boncaro has a diverse background in business process analysis, customer success, and fundraising software solutions within the non-profit sector.

Molly Boncaro obtained a Bachelor's degree in Theology/Theological Studies from Loyola University Maryland, between 1993 and 1997. In addition, they have obtained additional certifications, such as the Advanced Leadership Program and Workplace Account Manager, from United Way Worldwide in 2021.

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