Mindpearl
Shamiel Jonathan is an experienced customer service and sales professional with a robust background in recruitment and technical support. Currently serving as a Customer Service Sales Representative at Mindpearl since April 2016, Shamiel previously worked as a Recruitment Advisor and Sales Support Consultant at Ambition 24 Hours, where responsibilities included candidate screening, document management, quality control, and IT training. Shamiel's career also encompasses experience as a Technical Assistant at Tribal Group, contributing to the management of engineering drawings for the London Underground Railway System and addressing IT-related challenges. Educational qualifications include a National Diploma N5 in Electrical from Western Province Technical College and a Senior Diploma from Queens Park High School.
Mindpearl
We specialise in inbound multichannel customer support across multiple verticals from our quality, strategically located centres in Fiji, South Africa and Peru and via our work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, we know that our staff and the relationships we have with our clients are our greatest and most valuable assets. Because of this, we work tirelessly to embody our client's brands. We call this client experience: Our people, your brand.