Eric L Ayala

Eric L Ayala has extensive experience in the customer support and technical support sectors, currently serving as Sr Manager of Technical Support at Mindbody since July 2015. In this role, Eric has leveraged expertise in SaaS, Customer Experience, Customer Advocacy, Leadership, Program Management, and Process Building to enhance customer satisfaction and streamline processes for a multi-billion-dollar company. Prior to Mindbody, Eric held various positions at Verizon, Time Warner Cable, and UPS, including roles as Customer Support Manager, Customer Support Supervisor, and Technical Support Specialist. Eric's educational background includes studies at Allan Hancock College from 2001 to 2003.