Alicia Mladsi

Enterprise Customer Success Manager at MindTickle

Alicia Mladsi is an experienced Enterprise Customer Success Manager at MindTickle since April 2019, with a strong background in managing customer relationships and driving revenue growth. Alicia previously held the position of Senior Manager, Enterprise Customer Success at Crimson Hexagon (now Brandwatch) from March 2016 to October 2018, where leadership and strategic consultation were key responsibilities. At Solium Transcentive (now Shareworks by Morgan Stanley), Alicia served in multiple roles from 2001 to 2014, including Director of Relationship Management, overseeing a team supporting numerous clients, and Strategic Accounts Manager, facilitating critical client relationships and financial management. Alicia also directed U.S. implementation and consulting services, enhancing client experiences with SaaS solutions. Alicia holds a Bachelor of Science degree in Finance from the University of Connecticut School of Business.

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Shelton, United States

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MindTickle

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Mindtickle is the market-leading sales readiness platform, helping revenue leaders at world-class companies like Johnson & Johnson, Splunk, and Wipro, be ready to grow revenue by increasing knowledge, understanding ideal sales behaviors, and adapting to change. Dozens of Fortune 500 and Forbes Global 2000 companies use Mindtickle to define excellence, build knowledge, align content, analyze performance, and optimize behavior throughout their sales organizations. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as both the #1 enterprise software product and #5 sales software product.